Holiday Season Shipping Update

Season’s Greetings!

We know you’re worried about gifts showing up in time. We’re worried too! We ship daily. If we receive your order before 3:30PM (EST) we ship the same day. 

If you have need something delivered before Christmas or another date please contact us and we’ll try to provide you with an estimate and information on the different shipping options.

Update: Christmas delivery cut-offs

: Camera and clothing orders to USA using our Standard Tracked Shipping option need to be placed before December 15th for Christmas delivery (Christmas delivery not guaranteed). The XpressPost service cut-off date is December 15th (Christmas delivery is guaranteed). And the Expedited Parcel service cut-off is December 13 (Christmas delivery not guaranteed).

Canada: The delivery cut-off dates vary by region and shipping service.
Outside of Quebec: Orders using our Standard Tracked Shipping need to be placed before December 11th for Christmas delivery (Christmas delivery not guaranteed). The cut-off date for XpressPost is December 20th. The cut-off date for Expedited Parcel varies from December 12th to December 19th (Canada Post gave this unusually wide range of Expedited Parcel cutoff dates this year without explanation but we assume the December 19th date is for closer major centres like Toronto and Ottawa). 

Within Quebec: the cut-off date for Standard Tracked Shipping is Friday, December 15th. The cut-off for XpressPost is December 21st. The cut-off date for Expedited Parcel is December 18th to 20th (province-wide)

Montreal region: The cut-off date for Standard Tracked Shipping is December 20th. The cut-off for XpressPost is December 22nd. The cut-off date for Expedited Parcel is December 21st.
Local in-person purchases are available in Montreal: click here for info. 

Here are some more general updates:

Our least expensive ‘Standard Tracked Shipping’ option typically arrives on the shorter end of the estimated time when going to major cities but there is no delivery time guarantee (i.e. you won’t get your postage refunded if it takes longer than the estimate; some of our more expensive options do offer a such a guarantee). We’re in Montreal, close to the New York, so east coast deliveries are typically quickest.

For a real-world estimate here are the actual delivery times for a sample of parcels we sent to the USA via Standard Tracked Shipping:

  • Minneapolis, MN (4 business days).
  • Pueblo, CO (7 business days)
  • Casper, WY (4 business days)
  • Providence, RI (3 business days)
  • San Francisco, CA (4 business days)
  • Hoboken, NJ (2 business days)